Background: An independent, family owned Healthcare medical communications group based in Kent is looking for an Account Manager because of business growth. As well as traditional medical education services they also offer advertising type services and they consider themselves a part of the Client’s marketing team. There are around a dozen in the team, plus freelancers which can swell the team to around fifteen. They work mainly on UK and increasingly more international work. They work on a broad range of projects and their digital projects are increasing.
OVERVIEW OF THE ROLE
Working closely with the client services team, and sometimes supplier companies, the Account Manager will ensure that projects are delivered on time, under budget and to the Client’s complete satisfaction. This will involve complete understanding of the project deliverables and the communication of these to the rest of the account management team. Liaison with clients to keep them completely updated is a key part of this role as is the development of strong client relationships via email, telephone conversations and face-to-face meetings. More specifically, the Account Manager will be involved in reference checking, ensuring the accuracy and compliance of copy.
SKILLS AND EXPERIENCE SOUGHT
We are looking for an experienced Account Manager within a medical education agency, although candidates with exceptional experience within the pharmaceutical industry sector may be considered. Above all, the successful candidate must be able to demonstrate in-depth understanding of complex medical issues across a broad range of therapy areas and have a broad understanding of the ABPI regulations. A degree or equivalent background in healthcare will be required for success in this role.
Working to tight deadlines and under pressure means that the successful candidate should be organised and be driven to complete a job demonstrating a strong attention to detail. This individual should be able to deal with clients and suppliers in a diplomatic way, knowing how to influence them in areas of importance.
Above all, to be successful here in this small and friendly environment, you will need to roll up your sleeves and have a collaborative attitude. In return for joining them, you will receive full training and support in systems and processes.
Key words: Account Manager, Senior Account Executive, heallthcare communications, medical communications, agency, international, KOL, medical education, medical publishing, healthcare publishing
Posted: 20/08/2012 | NPJ Ref: 85218