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VP, Client Services

Business Type: Medical Communications Agency
Job Type: Publication Planning, Medical Communication, Oncology
Job Level: Management
Position: Full Time
Salary: Competitive
Location: North West
Reference: LD10335

KnowledgePoint360 is a global leader and innovator in medical communications, education, digital services and consultancy. We add value by providing authoritative information and actionable insights to healthcare practitioners and to our pharma and biotech clients. That added value is derived largely from the exceptional skills and experience of over 640 professionals – medical writers, digital experts, account executives, high-level pharma veterans, graphic artists, and many others.

A new opportunity has arisen for an experienced VP with a background in medical communications and pharma to join our well-established, largely commercially-focused M&SS and client services teams. The successful individual will provide overall strategic and commercial direction, leadership and identify business growth opportunities across a large portfolio of products/clients within communications and publication planning. The ideal candidate will have therapy area expertise in respiratory and oncology, other therapy area knowledge will prove to be beneficial also. This role will be based in Macclesfield and national and international travel will be required.

The successful candidate will demonstrate relevant commercial and operational experience within the pharmaceutical industry and medical communications agency environments with a demonstrable track record of handling brands across the pharmaceutical product lifecycle from pre-through peri and post launch and portfolio brand management.

Key Accountabilities

·         Able to lead/participate in discussions on marketing strategy/ product positioning

·         Ability to provide facilitation services for client and physician meetings

·         Able to provide direction for scientific content

·         Able to lead communications strategy meetings

·         Able to influence overall direction/content of brand strategy with credibility and influencing skills

·         Able to propose and direct delivery of creative/innovative programmes that meet client needs

·         Development of overall client relationship to support the account team

·         Issue handling – supporting the team or directly with client if required


Key Attributes/Competencies


         Problem solving

         Creative thinker

         Able to generate creativity in others and able to deliver through others

         Strong selling skills

         Strong influencing and negotiating skills

         Motivator – ability to lead a large team

         Organised and disciplined

         Excellent verbal and written communication

         Confident and decisive, determined and committed

         Clarity and sound judgement

         Strong coaching and mentoring skills

         Promoter of HCN ‘can do’ culture

         Problem solving and creative ability

         Excellent social and interpersonal skills

         Lead by example – a role model


Please contact me for more information or to apply directly please visit the careers section of our website:


Posted: 28/06/2012 | NPJ Ref: 83502
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