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Associate Director - Adelphi Values

Business Type: Healthcare - Management Consultancy
Job Type: Project Management
Job Level: Management
Position: Full Time
Location: Greater Manchester
Reference: ADSH
Job Details:

Role description: Associate Director
Business area: Value Insight & Communication


Purpose of the role:
Providing business leadership within the Value Insight & Communication practice, acting as Senior Lead on assigned projects.


Area Responsibilities
Project delivery - 40%
Supporting project teams in their interaction with clients, including acting as senior lead on assigned projects.
> Working with the Adelphi Values leadership team to ensure that work is delivered to meet financial targets and other KPIs.
> Responsible for producing each deliverable to a high quality and ensuring that appropriate reviews have been conducted on any work being sent to the senior team for review
> To ensure all external and internal policies, procedures, processes and ways of working are followed and complied with at all times, providing guidance to less experienced team members on the requirements, and understand the business implications of noncompliance.
> To identify any potential process failings and escalate these appropriately.
> Responsible for the final review of all client deliverables and ensuring the it meets the quality expected of Adelphi Values. The review should confirm that:
- The document meets the client’s needs with strategic insights/recommendations provided for clients
- There are no errors in terms of accuracy, interpretation or quality


Business Development - 30%
> To proactively generate new business development opportunities, and positively influence conversion.
- This includes assessing business opportunities, identifying opportunities with new and existing clients, developing proposals, and communicating proactively with clients to maximize the chances of winning work.
> Manage existing client accounts and driving business development activitiesto ensure the operational and financial budget targets are achieved by increased sales; responsibility for assigned target client accounts in addition to practice area sales.
> Engaging in activities to increase the external profile of the VIC practice, such as preparing publications and presentations in area(s) of expertise, and delivering capability presentations to

Team development and training - 15%
> To ensure that appropriate direction, mentorship, training and development initiatives/activities are provided to more junior members of the team to improve overall operational capacity, reliability, quality and throughput.
> Proactively identify training requirements across the VIC team and suggest appropriate methods to address needs in an efficient and effective manner.
> Deliver structured training sessions for junior team members, on agreed topics, which meet the business needs and are aligned to the agreed PROVE and VIC training plan.
> Line management responsibilities for assigned team members.


Innovation and practice area growth - 15%
> To identify opportunities to ensure our client services/products are continually differentiated in a proactive and innovative manner and support the development and implementation of the solutions to improve the rate of business growth via greater sales and market share than our key competitors
> Leading, monitoring and reporting assigned strategic and operational initiatives within your practice. Responsibility for driving the team initiatives on innovation and ensuring they are delivered on time and as per the agreed scope.
> Proposing new or modified service offerings, and providing input to the strategic direction of the VIC practice.
> Monitoring developments in area(s) of expertise and ensuring these are incorporated into proposals and projects as appropriate.


Competencies associated with this role
> Ability to efficiently produce high quality client-ready documents, which demonstrate clearly how the project meets our clients'' needs.
- These might include proposals, presentations, value communication deliverables, literature reviews, reports and regulatory/HTA submission documents
> Expertise in designing and efficiently executing complex research strategies
> Good understanding of methodological approaches required for delivery of projects that are standard within Adelphi Values’ service offerings.
> Ability to produce written documents of high quality in terms of scientific content, style, and grammar, which are focused to meet the needs of the target audience and our clients; such documents should be concise where appropriate. Deliverables should not require revision to be client-ready.
> Ability to create impactful communication tools and materials such as slide decks. Deliverables should not require revision to be client-ready.
> Ability to lead and manage members of a project team, providing feedback on tasks completed, ensuring they deliver work of appropriate quality to agreed timelines, and motivating them to feel a sense of pride in the project.
> An understanding of business targets (financial and linked to other KPIs), and an ability to lead the team in reaching these targets.
> In-depth understanding of the perspectives and evidence needs of the numerous stakeholders involved in healthcare decision-making (including payers, HTA bodies and regulators), together with the commercial imperatives of our clients.
> Good presentation, communication and client influencing skills, including the ability to chair meetings and facilitate workshops.
> Ability to demonstrate strategic insight, to participate in strategic discussions with clients and the team, advise clients on strategic project decisions, identify solutions for challenging strategic or technical problems and gain their confidence.
> Ability to engage actively with clients to create opportunities for new or follow-on business.
> Ability to provide appropriate line management to assigned team members, providing feedback and ensuring training as needed to support their development.


Behaviours and levels (out of 5) associated with this role

Work collaboratively (4)
Level 1 – You:
> actively contribute to one or more teams
> explore ideas with others
> demonstrate respect for others and their views
Level 2 – You also:
> proactively share knowledge and ideas
> actively seek input from other people or disciplines, appreciate diverse views and incorporate these into decisions appropriately
> appreciate expertise both within and outside your discipline
Level 3 – You also:
> understand and respect organisational teams andboundaries
> stimulate and participate in beneficial internal and external collaboration, with clear expectations
> address issues (such as unhealthy internal competition) that might get in the way of effective and efficient delivery
Level 4 – You also:
> set the standards for collaboration internally and externally by establishing and leveraging strong relationships globally
> share knowledge and resources appropriately
> align with senior management colleagues and courageously remove barriers to effective collaboration globally

Develop self and others (4)
Level 1 – You:
> understand your strengths andweaknesses
> document, own and follow a personal development plan
> continually look to improve by seeking and acting on feedback
Level 2 – You also:
> keep aware of the capabilities and behaviours of your colleagues
> provide others with feedback, recognition and support
Level 3 – You also:
> reward and recognise high performance
> inspire others to reach their full potential
> set goals and expectations for others
> provide structured training and coaching in your knowledge areas
Level 4 – You also:
> actively identify and address team or group-level training needs
> identify and address organisational capability gaps to ensure long-term success
> have high self-awareness, actively plan your long-term development and maximise your value to our business


Drive for efficiency and performance (4)
Level 1 – You:
> understand your role and take ownership of appropriate tasks
> set yourself high standards and take accountability for delivering quality work efficiently
> manage your time effectively to meet deadlines and business requirements
> comply with SOPs, follow guidelines and use templates as appropriate
> stay occupied and offer any free time to help others
Level 2 – You also:
> take a proactive approach in all aspects of your role
> take an active interest in our business performance
> consistently seek out the most efficient ways of working
> proactively share your improved ways of working with others
Level 3 – You also:
> drive the delivery of high standards and efficiency, holding others accountable for results in addition to yourself
> identify and address barriers to efficient, high-performance working
Level 4 – You also:
> focus on higher-level continuous improvement in efficiency and performance
> improve business practices as necessary to increase performance and/or efficiency
> take responsibility for managing financial aspects of our performance

Build client relationships (4)
Level 1 – You:
> act as an ‘ambassador’ for Adelphi Values through appropriate, clear and effective interactions with current or potential clients
> demonstrate a client-focused mind set
Level 2 – You also:
> understand the basic needs of our clients
> actively seek to address client needs in a manner that builds confidence and trust
> assist in maintaining accurate Client Relationship Management information
Level 3 – You also:
> understand and address the more complex needs of our clients
> actively seek to secure follow-on work with existing clients
Level 4 – You also:
> build your external reputation and visibility
> enable others to build valuable client relationships
> actively address the strategic needs of both new and existing clients


Decide and do (4)
Level 1 – You:
> make timely decisions with appropriate autonomy and act on them
> show an appreciation of when and when not to seek guidance
> seek clarity on what needs doing once a decision is made and do what’s agreed upon
> multi-task and prioritise your actions effectively
Level 2 – You also:
> demonstrate ownership and accountability for more complex decisions and actions
> thoroughly consider the implications (intended or unintended) of your actions
> act with initiative in the absence of all the facts
> demonstrate clear, critical thinking when making decisions
Level 3 – You also:
> demonstrate ownership of significant decisions and actions that directly affect our business
> take considered risks
> communicate decisions clearly and hold yourself accountable for decisions and outcomes
Level 4 – You also:
> empower and encourage others to decide anddo
> make brave decisions when necessary
> challenge senior management decision making and support finaldecisions
> prioritise, own and drive specific initiatives


Challenge and innovate (4)
Level 1 – You:
> regularly review your own ways of working
> consider changes to your role and responsibilities that may benefit our business
Level 2 – You also:
> understand what our business is about and how we work
> suggest ways of better delivering against our six key drivers
> actively demonstrate critical thinking, developing ideas that challenge assumptions and use sound judgment
Level 3 – You also:
> take an external perspective and seek to understand the landscape in which we operate
> have creative ideas and implement them appropriately, with respect for the practical implications
> suggest solutions to problems that arise in the course of your daily activities
Level 4 – You also:
> position yourself as an expert in a particular area of our business
> suggest and develop new, innovative products and services
> challenge our clients with novel ideas

Fuel our passionate culture (5)
Level 1 – You:
> understand your personal impact on others, making every interactioncount
> demonstrate empathy and personal support for your colleagues
> suggest activities or initiatives that keep our culture alive and encourage fun
Level 2 – You also:
> appropriately share positive news, successes and amusing stories
> reinforce our core behaviours
Level 3 – You also:
> actively monitor the working environment and atmosphere
> identify and address negative signals in our people
> communicate to overcome the impact of specific negative events, stories or rumours
Level 4 – You also:
> hold yourself accountable for improving the team or office atmosphere
> strive to optimise our working conditions
Level 5 – You also:
> set yourself high standards for combining professionalism, personal support and fun
> create broad opportunities to have fun while achieving business goals
> stay as connected as possible to all our people.


If you are interested please apply!



Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you!

Posted: 23/07/2021 | NPJ Ref: 276221
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