Job Details:
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Business knowledge
Obtain knowledge of external and internal environment in order to enable design and
implementation of territory sales plan to achieve business objectives:
* Heel products, strategies, skills and organisation.
* Customers needs and interests
* Competitors
* Colleagues activities
Products, strategies, skills and organisation
- Understand regional and territory''s business objectives and strategies through
participating in Cycle and Sales Meetings
- Continuous updating of the current medical and promotional knowledge of the products
in accordance with the determined learning objectives via training, literature, internal
memo''s of the concerned products
- Continuous improve selling, communication, technical skills
Customer''s needs and interests
- Inquire customer''s potential, needs, attitudes to treatment, preferences for drug
treatment, response on company activities
- Establish and develop professional relationship with customer''s
- Build a constructive and effective external network
Competitors
- Updating of the most important competitors, products and activities
- Positioning of competitors promotional products in the territory, their organisational
structure and strategies, their weaknesses and strengths, costumers reaction on their
activities
Colleague''s activities
- Close cooperation with the district manager of the region
- Share information with other representatives in order to enhance market knowledge
2. Strategy Development in collaboration with the District Manager
- Analyse available information concerning the territory conclusions
- Proceed to a analysis in order to identify the key success factors for achieving the sales objectives in the respective territory
- Classify the customers following different criteria and received information in order to segment the territory in target groups and to clean up the files of target groups regularly
- Fix specific objectives for the different segments and target groups and set priorities
- Evaluate and interpret sales results of the own products and territory
- Evaluate all activities based on ROI
3. Strategy Implementation
Execute the Sales Action Plan
- Perform the visiting plan to determined targeting, coverage and frequency targets
- Build relationships with target customers to gain product endorsement to generate sales
- Manage multiple tasks and projects at the same time in accordance with the deadlines
and objectives as stated in the Sales Action Plan
- Provide the customers with the needed information and services
Provide the organisation with relevant information
- Transmit visit reports on a daily basis via CRM system.
- Give complete, comprehensible and accurate feedback containing all significant events in the territory (customers attitude, competition activities)
- Openly share information with the other representatives, Sales Manager, District Manager, Product Manager…
- Active participation during the Sales meetings, Cycle meetings
- React timely and promptly via mail on questions and answers
- Immediately inform Regulatory Affairs Department about side effects and cc. Medical,
Scientific & Educational Department.
4. Territory management
- Targets = MD''s and pharmacies
- Organise & attend a fixed number of "events" focusing on the company''s strategic
intend.
- Act in line with the principle "I am the manager of my region"
QUALIFICATIONS / KNOWLEDGE/EXPERIENCE
Level of education: Higher education preferable in science, paramedical, economics.
Experience: Preferable a couple of years as a medical representative within
the GP market and OTC business
IT Skills: Knowledge of the basic computer programs (Excel, Word).
Languages: Fluent in the language of the territory + good knowledge of
written English enabling understanding of scientific literature and basics in
understanding spoken Dutch.
COMPETENCIES / BEHAVIOURS
- Excellent communication skills.
- Drive for results: the drive to put energy into achieving results and take actions to exceed
goals. Striving for continuous improvement.
- Planning and prioritising: ability to identify needs to be done and to develop an
appropriate action plan in order to accomplish an objective and to monitor progress
against it. This includes the ability to organise resources, identify and prioritise key issues.
- Customer service: anticipate the needs and expectations of customers.
- Able to cope with stress and change.
- Enthusiastic.
- Impact and influence: the ability to convince, persuade others to a point of view.
- Listening skills.
- Teamwork and co-operation: the willingness to work cooperatively and supportively with
your colleagues. Developing positive, open working relationships in order to solve
problems and to achieve business goals.
- Involvement with the vision & mission of company
Nederlands en Engels vereist!
Heb je interesse?
Neem contact met mij op:
- Michael van Hooft
- +32 28 91 98 99 ext. 3147
- m.hooft@nonstopconsulting.com