Job Details:
A global Medical Device company is looking to hire a Technical Support Specialist in Austria or Germany to help its customers with their products. If you are looking for a new position within a great dynamic environment and enjoy learning about high technology products, then this is a perfect opportunity for you!
Within this company, you will have a lot of progression opportunities since they have a few offices in different countries - you could move into managerial positions as well as within the different locations. Moreover, you will join a young and fresh company with an amazing atmosphere and work environment.
Responsibilities:
- Support customers with technical advice and provide with technical information
- Coordinate and monitor progress of on-site and off-site service actions
- Collect necessary information for further analyze, solving and continuous improvement
- Maintain loop of communication between costumer and support level ( in native language ) and downstream service departments within the Company ( in English )
- Brief Field Service Staff in your Regional Organization about technical Investigations to initiate field actions
- Continuous expertise improvement of the product portfolio based on onsite, online and self-study workshops and trainings
- Manage personal and team based workflow in order to receive and provide support within your team of remote Support Specialist colleagues
Requirements:
- Technical experience or relevant Lab industry experience
- Excellent communication skills and analytical skills
- Native German speaker, English B2 or higher, any other European language is a bonus
Benefits:
- Work at a leading Medical Device company
- A lot of progression and training opportunities
- Comprehensive Compensation and Benefits package
- Strong company culture with rich history
- Extremely attractive location in the enchanting mountains in the Salzburger Land
If you would like to become a Technical Support Specialist and join one of the well-known international Medical Device companies with a lot of progression opportunities in Austria or Germany, please apply here or on the NonStop Consulting website. You can also send you application to me, Anastasiia Tryus, on Linkedin. If you are not available but you know someone who might be interested, please forward this information to those people and help the others in your network.
NonStop is one of the largest and fastest growing companies in Europe that specialises in life-sciences & Med-tech recruitment. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland, Romania, Luxembourg, US and the Czech Republic and we hold labour leasing licences for all EU8 countries. Please visit our website for a full list of the niche markets we cover.