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NonStop Recruitment

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Job Details
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Technical Support Specialist - Work From Home



Business Type: Medical Devices Company
Job Type: Technical Liaison - Specialist
Job Level: Experienced (non manager)
Position: Full Time
Location: Austria
Reference: AT320085 5
Closing Date: 16/05/22
Job Details:

A globally known Medical Device company is looking for a Technical Support Specialist in Austria or Germany. If you are interested in joining a great company that manufactures very interesting products including robotic devices, and would like to work fully from home to save time and money on commute, then this is just the right opportunity for you!

Within this company, you will gain a lot of valuable experience and knowledge through quality training on the company''s Medical Device portfolio on site, and afterwords would have an opportunity to work 100% remote. Moreover, you will join a young and fresh organization with an amazing atmosphere and work environment.

Responsibilities:

  • Support customers with technical advice and provide with technical information
  • Coordinate and monitor progress of on-site and off-site service actions
  • Collect necessary information for further analyze, solving and continuous improvement
  • Maintain loop of communication between costumer and support level ( in native language ) and downstream service departments within the Company ( in English )
  • Brief Field Service Staff in your Regional Organization about technical Investigations to initiate field actions
  • Continuous expertise improvement of the product portfolio based on onsite, online and self-study workshops and trainings
  • Manage personal and team based workflow in order to receive and provide support within your team of remote Support Specialist colleagues

Requirements:

  • Technical experience or relevant Lab industry experience
  • Excellent communication skills and analytical skills
  • Native German speaker, English B2 or higher, any other European language is a bonus

Benefits:

  • Work at a leading Medical Device company
  • A lot of progression and training opportunities
  • Comprehensive Compensation and Benefits package
  • Strong company culture with rich history
  • Extremely attractive location in the enchanting mountains in the Salzburger Land

If you would like to join an amazing Medical Device company with great progression opportunities to work fully from home as a Technical Support Specialist in Austria or Germany, please apply here or on the NonStop Consulting website. You can also send you application to me, Anastasiia Tryus, on Linkedin. If you are not available but you know someone who might be interested, please forward this information to those people and help the others in your network.

NonStop is one of the largest and fastest growing companies in Europe that specialises in life-sciences & Med-tech recruitment. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland, Romania, Luxembourg, US and the Czech Republic and we hold labour leasing licences for all EU8 countries. Please visit our website for a full list of the niche markets we cover.



Posted: 09/05/2022 | NPJ Ref: 305192
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